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New and existing suppliers

To support our Suppliers with transacting with BHP, a range of guides, links and support is available to help you get started and transact easily with BHP.
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Raise Ariba related queries.

For Ariba Invoice/SES creation questions, ask our ADA, BHP's Chatbot, or click on the link below to raise your Ariba queries.

Eliminating Sexual Assault and Sexual Harassment from BHP

BHP is committed to removing sexual assault and sexual harassment from our business and one of the actions we are taking to achieve this is through updating our Minimum Requirements for Suppliers document. This update includes a set of requirements requiring our Suppliers to provide a work environment free of Sexual Harassment for their employees and have policies, processes, procedures and support systems in place for their employees to feel safe and supported. We take Sexual Assault and Sexual Harassment very seriously and we require our Suppliers to take the necessary steps to ensure they are compliant with these requirements. 

Learn more about the Minimum Requirements for Suppliers.

7 day payment terms for small, local, and indigenous suppliers globally

  • Who is impacted?

    The change will benefit approximately 4000 supply partners across 31 countries, including the key operating region of Australia, Chile, the United States, Canada, Mexico, and Trinidad and Tobago.

     

  • Business description

  • Frequently Asked Questions (FAQ)

    Use this link to download a copy of Frequently Asked Questions about the change to payment terms for small, local and Indigenous suppliers.

     

     

    Utilice este enlace para descargar una copia de las Preguntas frecuentes sobre el cambio en las condiciones de pago para proveedores pequeños, locales e indígenas.

     

     

    使用此链接下载有关小型、本地和土著供应商付款条件更改的常见问题解答副本。PDF 

  • Eligibility Information for Minerals Australia

    Download information about the regions around our operations in Australia where businesses eligible for seven-day payment terms are headquartered.

A guide for new suppliers 

All new registered suppliers must log-in to Global Contract Management System (GCMS) and create their SAP Business Network (Ariba) account to ensure quick and successful on-boarding, and streamlined transactions.

Safety is BHP's number one priority, and to ensure our Suppliers and their personnel have access to the necessary information and training to drive safety, it is a requirement for all third party personnel working at any BHP site and/or using BHP systems, to set up a Contractor profile in one of BHPs Contractor Management Systems.

This profile then provides personnel with access to BHP’s Learning Management System.

  • Guide to creating supplier GCMS profile
    There are a few things to note when completing a supplier GCMS profile:
    • BHP sends an email invitation from the BHP Supplier Portal (GCMS) to suppliers
    • Suppliers can then log-in to GCMS using the link provided in the email to complete their company profile
    • Suppliers need to complete their profile in GCMS within 2 business days of receiving the email
    • Please allow at least 30 minutes to complete the registration and ensure you have the following documents and information available before commencing:
      • Company information including contact and banking details  
      • Proof of Evidence of Incorporation
      • Proof of bank account in the form a bank statement, deposit slip, or a void cheque dated within the last 12 months
      • Supporting documents for diversity categories, if applicable
    • Mandatory questions are marked with an asterisk (*) and must be answered 100%
    • Provide Proof of Evidence of Incorporation.
    • Once the registration is complete, BHP will review the GCMS profile and complete the vendor on-boarding process

    For more information on how BHP will collect, use and manage personal information, please see BHP’s Privacy Policy.

     

    All suppliers must fulfil the Minimum requirements for suppliers - BHP HSEC, human rights and business conduct requirements set.

     


  • Step by step guide to on-boarding to GCMS

    The GCMS platform is used throughout BHP for the Source-to-Contract process, Supplier Lifecycle Management and Contract Lifecycle Management. This enables greater collaboration between BHP and our valued suppliers and partners. 

     

    Access to GCMS is by invitation from BHP Procurement. This will not impact any other BHP systems (for example, Ariba, Procon, etc.)  
     
    We look forward to improving the way we collaborate and create shared value with our suppliers and partners by embracing a new way of working. For any questions or clarifications, please approach your BHP Supply point of contact. 

     

    If you have received an email requesting to register your organisation in GCMS, please follow the below documents for guidance:
  • Step by step guide to on-board to SAP Business Network (Ariba) 

    BHP‘s goal is to have industry-leading, digital capabilities that drive collaboration with our valued suppliers. SAP Business Network provides a simple, transparent and fast way to manage purchase orders, send and to receive payment. This will streamline how we do business in the future.

    1. New Suppliers : Are automatically enrolled to use a Standard account (fee free)
    2. Existing BHP Supplier : Will be gradually transitioned to SAP Business Network. This commences with a Project Notification Letter from BHP or SAP. Purchase orders are sent to the new account and once the supplier receives a GoLive Notification email they can commence transacting.

    Refer to the BHP fact sheet explaining how to select an account, functionality and support contacts.

     

    Guía paso a paso para embarcar a SAP Business Network 

    El objetivo de BHP es tener capacidades digitales líderes en la industria que impulsen la colaboración con nuestros proveedores. SAP Business Network proporciona una forma sencilla, transparente y rápida de gestionar órdenes de compra, enviar y recibir pagos. Esto simplificará la forma en que hacemos negocios en el futuro.

    1. Nuevos proveedores: Se inscriben automáticamente para utilizar una cuenta estándar (sin cargo).
    2. Proveedor existente de BHP: Se realizará gradualmente la transición a SAP Business Network. Esto comienza con una Project Notification  Letter de BHP o SAP. Las órdenes de compra se envían a la nueva cuenta y, una vez que el proveedor recibe un correo electrónico de notificación de lanzamiento, este puede comenzar a realizar transacciones.

     Consulte la hoja informativa de BHP que explica cómo seleccionar una cuenta, funcionalidad y contactos de soporte.

  • Training guide on how to use SAP Business Network (Ariba) account

    The BHP Supplier Education Portal contains videos and guides to help you succeed. A guide will cover all processes, while a Quick Reference Guide (QRG) is designed to provide fast step-by-step advice with limited screenshots.

    Training

    Enable 1-step Invoicing       

    Your new account can save you time. Just activate GRN-Flip for Goods (find out more) and 1-step Service details are available in the QRG STD Quick Start & Common Issues  

    Guide to Common Issues 

    SAP Business Network uses purchase orders created by BHP and sends documents such as invoices back. Sometimes there are problems in how a document was created that causes issues. Our guide will detail these issues and explain how to resolve them or how you can contact to help QRG Quick Guide to Resolving Issues homepage.

     

    Tener éxito con una cuenta de SAP Business Network 

    El Ariba BHP Portal De Información De Proveedores contiene videos y guías para ayudarle a tener éxito. Una guía cubrirá todos los procesos, mientras que otra Guía de Consulta Rápida (QRG) está diseñada para proporcionar consejos rápidos paso a paso con capturas de pantalla.

    Capacitacion:

    Guía de problemas comunes

     

    SAP Business Network utiliza órdenes de compra creadas por BHP y devuelve documentos como HES. A veces hay problemas en la forma en que se creó un documento y causa errores. Nuestra guía detallará estos problemas y le explicará cómo resolverlos o cómo puede ponerse en contacto para recibir ayuda QRG Guía rápida para resolver problemas

  • Overview of BHP contractor management systems

    At BHP, we put in place measures to ensure our total workforce is safe and that all workers understand what is expected of them when working with BHP (or on a BHP site). To support this, we need to ensure that all contractors have access to the right information and access to the necessary mandatory training before working at any BHP site.

    Suppliers with personnel working at a BHP site (including our operations, offices or even remotely) and/or within BHP systems through a BHP login, are required to have a profile for each individual registered within a relevant Contractor Management System to access mandatory training through BHP’s Learning Management System (LMS). 

    • New Suppliers: A contractor administrator account will need to be setup in a relevant contractor management system. If your personnel are working within a BHP Global Function (such as Human Resources, Finance or Commercial), you will need to register each individual on BHP’s Contractor Website (https://contractor.bhp.com) to access training in BHP’s LMS. If your personnel will be working at a BHP Asset (for example, Western Australia Iron Ore or Coal), your Contract Owner or Site representative will be able to provide guidance on the Contractor Management System to access.

    • Existing Suppliers: Register all Supplier personnel currently accessing BHP sites, city offices, off-site locations or remotely in a relevant contractor management system. If you and/or your team are already set up in one of BHP’s contractor management systems (ERMS, SureSite, DOTS, Pegasus, CWS), continue using the system to on-board any future personnel. If your organisation is not currently setup with one of the above mentioned systems, register each individual on BHP’s Contractor Website (https://contractor.bhp.com).
  • Step by step guide on using the Contractor website

    To register on the Contractor website:

    • Register a nominated person from your organisation as a Contractor Administrator on the Contractor Website. The Quick Reference Guide (QRG) explains how to setup as a Contractor Administrator in the Contractor Website and create a Contractor profile.
    • Receive confirmation via email that administrator access has been granted. 
    • Log onto the Contractor Website to request the creation of a Contractor Profile. This must be done for each individual person that will be working at a BHP site location (either remotely or physically).

      • Proof of identification will need to be submitted as part of every individual contractor profile setup to validate identity and confirm accuracy of profile details. 
      • Ensure you comply with any local regulatory requirements as it relates to Data Privacy, including the obtaining consent from the nominated individuals to collect and share proof of identification with BHP.
      • Any personal information / data provided in the Contractor Website will be handled in accordance with BHP’s Global Privacy Notice for BHP Workers and deleted automatically once the contractor profile is created. Refer to the CWS Information Sheet for more information – available in both English and Spanish.

    Support and helpful links

  • Guide on contractor access to BHP’s Learning Management System
     

    From 03 October 2022, changes are coming to how service contractors access BHP’s Learning Management System (LMS) to improve and standardise security controls. These changes align with controls BHP has in place to protect its people and systems against cybersecurity risks.

     

    Existing contractors will:

    • Be directed to new authentication platform to sign in when they access LMS through their existing link.
    • Logon to LMS using their User ID and existing password for their first logon. Their User ID starts with letters (case sensitive) then numbers (for example IO1234, OD1234, MA1234, NEC1234, NW1234, PC1234, SC1234) and can be found on their BHP site access cards.
    • Be asked to change their password after their first login to a new password that is at least 16 characters in length.

    Contractors joining BHP for the first or working at a new operation will:

    • Receive an email to activate their LMS logon account and setup their password that is at least 16 characters in length.

    To ensure LMS access is properly setup for new and existing contractors, we ask that the following details are complete and accurate in the relevant Contractor Management System(s):

    • Their full first name and last name
    • Their up-to-date individual email address – if their profile currently uses a shared inbox or administrator-managed inbox, this email address will need to be updated to their individual email address. 

    Your Contract Owner or Site representative will be able to provide guidance on the Contractor Management System to be used.

     

    Need more information?

All Goods and Services supplied to BHP are required to be supplied in accordance with our Standard Purchase Order Terms and Conditions unless a separate overriding written contract has been entered into with BHP, or when supplying Goods and/or Services to our BHP Petroleum business, in which case the Petroleum Purchase Order Terms and Conditions will be applicable.

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Minerals Australia suppliers

The Minerals Australia asset group includes operated assets in Western Australia, Queensland, New South Wales and South Australia. Our assets focus on copper, iron ore, coal and nickel.

Escondida Renewables

Minerals Americas suppliers

The Minerals Americas asset group includes projects, operated and non-operated assets in Canada, Chile, Peru, Colombia and Brazil. Our assets and projects focus on copper, zinc, iron ore, coal and potash.

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Safety

At BHP, safety of our operations, including our workforce and the communities in which we operate, is our number one priority. It is important that all our Suppliers are aware of their obligations in regards to safety at BHP, the role they play as a Supplier to BHP and how we are working to make it safer and easier for our contractors to work at BHP.