This change benefits approximately 4000 supply partners across 31 countries, including in our key operating regions of Australia, Chile, the United States, Canada, Mexico, and Trinidad and Tobago.

 

Use this link to download a copy of Frequently Asked Questions about the change to payment terms for small, local and Indigenous suppliers.

 

 

Utilice este enlace para descargar una copia de las Preguntas frecuentes sobre el cambio en las condiciones de pago para proveedores pequeños, locales e indígenas.

 

 

使用此链接下载有关小型、本地和土著供应商付款条件更改的常见问题解答副本。PDF 

Download information about the regions around our operations in Australia where businesses eligible for seven-day payment terms are headquartered.

• Queensland Coal
• New South Wales Energy Coal
• Olympic Dam, SA
• Western Australia Iron Ore

There are a few things to note when completing a supplier GCMS profile:

• BHP sends an email invitation from the BHP Supplier Portal (GCMS) to suppliers
• Suppliers can then log-in to GCMS using the link provided in the email to complete their company profile
• Suppliers need to complete their profile in GCMS within 2 business days of receiving the email
• Please allow at least 30 minutes to complete the registration and ensure you have the following documents and information available before commencing:
  
  • Company information including contact and banking details  
  • Proof of Evidence of Incorporation
  • Proof of bank account in the form a bank statement, deposit slip, or a void cheque dated within the last 12 months
  • Supporting documents for diversity categories, if applicable
• Mandatory questions are marked with an asterisk (*) and must be answered 100%
• Provide Proof of Evidence of Incorporation.
• Once the registration is complete, BHP will review the GCMS profile and complete the vendor on-boarding process

For more information on how BHP will collect, use and manage personal information, please see BHP’s Privacy Policy.

 

All suppliers must fulfil the Minimum requirements for suppliers - BHP HSEC, human rights and business conduct requirements set.

 

BHP‘s goal is to have industry-leading, digital capabilities that drive collaboration with our valued suppliers. SAP Business Network provides a simple, transparent and fast way to manage purchase orders, send and to receive payment. This will streamline how we do business in the future.

1. New Suppliers : Are automatically enrolled to use a Standard account (fee free)
2. Existing BHP Supplier : Will be gradually transitioned to SAP Business Network. This commences with a Project Notification Letter from BHP or SAP. Purchase orders are sent to the new account and once the supplier receives a GoLive Notification email they can commence transacting.

Refer to the BHP fact sheet explaining how to select an account, functionality and support contacts.

 

Guía paso a paso para embarcar a SAP Business Network 

El objetivo de BHP es tener capacidades digitales líderes en la industria que impulsen la colaboración con nuestros proveedores. SAP Business Network proporciona una forma sencilla, transparente y rápida de gestionar órdenes de compra, enviar y recibir pagos. Esto simplificará la forma en que hacemos negocios en el futuro.

1. Nuevos proveedores: Se inscriben automáticamente para utilizar una cuenta estándar (sin cargo).
2. Proveedor existente de BHP: Se realizará gradualmente la transición a SAP Business Network. Esto comienza con una Project Notification  Letter de BHP o SAP. Las órdenes de compra se envían a la nueva cuenta y, una vez que el proveedor recibe un correo electrónico de notificación de lanzamiento, este puede comenzar a realizar transacciones.

 Consulte la hoja informativa de BHP que explica cómo seleccionar una cuenta, funcionalidad y contactos de soporte.

The BHP Supplier Education Portal contains videos and guides to help you succeed. A guide will cover all processes, while a Quick Reference Guide (QRG) is designed to provide fast step-by-step advice with limited screenshots.

• BHP External FAQ
• SAP Business Network (Ariba) Training Guide
• QRG STD Quick Start & Common Issues Guide
• QRG Service Sheet Guide
• Learn how to customize the look and feel of your account and read suggestions from the BHP QRG to turbocharge your homepage .

Training

• Standard Ariba Account training session covers completing an account, confirming a purchase order and invoicing
• Enterprise training videos cover using an Enterprise account. (If uncertain of your account type, refer to the BHP fact sheet)

Enable 1-step Invoicing       

Your new account can save you time. Just activate GRN-Flip for Goods (find out more) and 1-step Service details are available in the QRG STD Quick Start & Common Issues  

Guide to Common Issues 

SAP Business Network uses purchase orders created by BHP and sends documents such as invoices back. Sometimes there are problems in how a document was created that causes issues. Our guide will detail these issues and explain how to resolve them or how you can contact to help QRG Quick Guide to Resolving Issues homepage.

 

Tener éxito con una cuenta de SAP Business Network 

El Ariba BHP Portal De Información De Proveedores contiene videos y guías para ayudarle a tener éxito. Una guía cubrirá todos los procesos, mientras que otra Guía de Consulta Rápida (QRG) está diseñada para proporcionar consejos rápidos paso a paso con capturas de pantalla.

• Las Preguntas frecuentes externas de BHP Ariba
• Guía de capacitación SAP Business Network (Ariba)2024
• QRG Guía de inicio rápido de STD y Problemas comunes
• QRG Guía de hojas de servicio en STD
• Aprenda como personalizar su panel de trabajo para ver la nuevas órdenes de BHP y aprobaciones de HES

Capacitacion:

• Demostración de la creación de la cuenta Standard - LAC cubre completar una cuenta, confirmar una orden de compra y facturar.
• Demostración de las funciones de la cuenta empresarial - LAC:
  
  • Entrenamiento - Confirmación de PO
  • Demostración de la creación de ASN
  • Demostración creación HES

Guía de problemas comunes

 

SAP Business Network utiliza órdenes de compra creadas por BHP y devuelve documentos como HES. A veces hay problemas en la forma en que se creó un documento y causa errores. Nuestra guía detallará estos problemas y le explicará cómo resolverlos o cómo puede ponerse en contacto para recibir ayuda QRG Guía rápida para resolver problemas

At BHP, we put in place measures to ensure our total workforce is safe and that all workers understand what is expected of them when working with BHP (or on a BHP site). To support this, we need to ensure that all contractors have access to the right information and access to the necessary mandatory training before working at any BHP site.

Suppliers with personnel working at a BHP site (including our operations, offices or even remotely) and/or within BHP systems through a BHP login, are required to have a profile for each individual registered within a relevant Contractor Management System to access mandatory training through BHP’s Learning Management System (LMS). 

• New Suppliers: A contractor administrator account will need to be setup in a relevant contractor management system. If your personnel are working within a BHP Global Function (such as Human Resources, Finance or Commercial), you will need to register each individual on BHP’s Contractor Website (https://contractor.bhp.com) to access training in BHP’s LMS. If your personnel will be working at a BHP Asset (for example, Western Australia Iron Ore or Coal), your Contract Owner or Site representative will be able to provide guidance on the Contractor Management System to access.
  
  
• Existing Suppliers: Register all Supplier personnel currently accessing BHP sites, city offices, off-site locations or remotely in a relevant contractor management system. If you and/or your team are already set up in one of BHP’s contractor management systems (ERMS, SureSite, DOTS, Pegasus, CWS), continue using the system to on-board any future personnel. If your organisation is not currently setup with one of the above mentioned systems, register each individual on BHP’s Contractor Website (https://contractor.bhp.com).

To register on the Contractor website:

• Register a nominated person from your organisation as a Contractor Administrator on the Contractor Website. The Quick Reference Guide (QRG) explains how to setup as a Contractor Administrator in the Contractor Website and create a Contractor profile.
• Receive confirmation via email that administrator access has been granted. 
• Log onto the Contractor Website to request the creation of a Contractor Profile. This must be done for each individual person that will be working at a BHP site location (either remotely or physically).
  
  
  • Proof of identification will need to be submitted as part of every individual contractor profile setup to validate identity and confirm accuracy of profile details. 
  • Ensure you comply with any local regulatory requirements as it relates to Data Privacy, including the obtaining consent from the nominated individuals to collect and share proof of identification with BHP.
  • Any personal information / data provided in the Contractor Website will be handled in accordance with BHP’s Global Privacy Notice for BHP Workers and deleted automatically once the contractor profile is created. Refer to the CWS Information Sheet for more information – available in both English and Spanish.

Support and helpful links

• To find out more on the Contractor website got to https://contractor.bhp.com/
• Further queries you have on the Contractor Website, contact here.
• For BHP’s Global Privacy Notice refer here.

To enable Service Contractors to access the Learning Management System the below needs to be completed to align with cybersecurity controls BHP has in place to protect its people and systems.

 

Contractors working at BHP:

• New Contractors will receive an email to activate their LMS logon account and setup their password that is at least 16 characters in length with added complexity.
• Change passwords regularly when prompted
• Complete Multifactor Authentication (email) if logging in externally using personal laptop from home, a mobile phone / tablet, or an external office computer. This will be required every time contractors log in externally to BHP’s network.
• From 25 May 2024 all contractors will be required to complete MFA when accessing the Learning Management System (LMS) if logging into the LMS from outside BHP's network (including BHP offices and sites). E.g. when using their own personal laptop or tablet or using a computer at a Contractor/Vendor contracting company's offices. To satisfy the MFA step, they will need to enter a One Time Passcode (OTP) that will be sent to their e-mail address every time they access the LMS
  
  For more information on how to complete the Log In process including; activating a new account, setting a password and completing the MFA requirement we have created explainer videos to assist you.
  
  For new contractors, click here.
  
  For existing contractors, click here.

To ensure LMS access is properly setup for our service contractors, we ask that the following details are complete and accurate in the relevant Contractor Management System(s):

• Their full legal first name and last name
• Their up-to-date personal/individual email address – not shared inbox or administrator-managed inboxes. 

Your Contract Owner or Site representative will be able to provide guidance on the Contractor Management System to be used for site or operation.

 

Need more information?

• Refer to the Frequently Asked Questions, Quick Reference Guide or Multi-Factor Authentication for LMS Quick Reference Guide. (Please refresh your browser using "CRTL + F5" after opening PDF's to ensure you are viewing the latest version.)
• Refer to the MFA & LMS Support Guide for Company Vendor Administrators for assistance regarding the new Technical Support Model. 

Between the 24 October and 30 October 2024, BHP completed the integration of the legacy OZ Minerals SAP system (servicing Carrapateena, Prominent Hill and West Musgrave) into BHP’s SAP system.  This was a key milestone for the integration of the former OZ Minerals assets into BHP and will enable a more consistent supplier experience across all BHP assets.  Please leverage the guidance materials contained within the Supplier section of this webpage (BHP.com) and consult the OZ Minerals Supplier Integration FAQ for supporting information related to changes that may be applicable to your business.

For Ariba suppliers that may have experienced issues with service claims related to migrated service purchase orders please refer to this Quick Reference Guide.