supporting communities

We play an important role in developing economies and improving standards of living.

As part of making a valuable contribution as community partners, we seek meaningful long-term relationships that respect local cultures and create lasting benefits.

We work respectfully with community stakeholders to identify and address impacts and expectations and we collaborate with communities to identify opportunities to address social needs. We partner with appropriate organisations to deliver community projects, using a strong and consistent process to monitor progress and performance. Our community-based activities and programs are undertaken at various stages of our projects and are designed to improve the quality of life of the people in the communities where we operate in a sustainable way.

Expectations and resources

  • Our expectations of you

    If you are responsible for working with our community stakeholders, community development projects or donations, you need to read and understand Our Requirements for Communications, Community and External Engagement and follow approval processes. You must undertake appropriate due diligence and obtain pre approval before engaging any partner or agency to implement a program. This is outlined in Our Requirements for Business Conduct. Use social data and research to make sure the diversity of our stakeholders is understood, including those who may be disadvantaged and vulnerable. You should engage regularly, openly and honestly with people impacted by our operations and take their views into account during decision making.

    Where you engage with Indigenous peoples from a host community, you must be aware of the BHP Indigenous Peoples Strategy and undertake cultural awareness training.
  • Our expectations of others who work with us

    When working on behalf of BHP and host communities, we expect the same level of respect in your interactions. You must familiarise yourself with all BHP requirements when dealing with host communities.
  • Where to go for help

    • Your line leader or 2Up leader
    • Corporate Affairs
    • Ethics and Compliance
    • EthicsPoint



  • Respect the cultures and customs of the communities and countries in which we operate, as long as they don’t conflict with Our Code or the law.
  • Take the views and expectations of all stakeholders into account in decision making.
  • Investigate concerns and complaints and report outcomes back to relevant stakeholders.
  • Accurately and truthfully disclose the nature and purpose of funding requests, the risk profile associated with funding and any possible conflicts of interest that may exist.
  • Ensure when committing to a community development project or donation:
    • there are clear and distinguishable obligations and key performance indicators in the agreement;
    • there are appropriate governance arrangements and contractual protections in place;
    • the contributions do not inappropriately benefit any government official or close relative of a government official;
    • the Community Development Project or Donation is authorised through the Compliance Approval Workflow.


  • Offer, promise or approve expenditure for a community development project, sponsorship or donation for, or on behalf of, BHP where you have an undisclosed potential conflict of interest.
  • Intentionally favour individuals from one political, religious or ethnic group on the basis of their membership of that group. The exception is when such action supports a BHP approved or legally required program of positive discrimination (for example, to assist historically disadvantaged groups in the community).
  • Contribute to any religious organisation for religious purposes on behalf of BHP.
  • Provide a financial contribution to an individual or group of individuals, except for educational scholarship programs which have been approved by BHP.
  • Implement a community development project that will intentionally, or likely replace, take over or destabilise the authority of any level of government.

Example questions and answers



Question - Our Community team has decided to fund a local job skills training program. Media reports suggest that one of the participants is the daughter of an Indigenous Elder that we negotiate with on access rights. I’m not sure I have any basis for suggesting they are doing something wrong. What should I do?
  • Show Answer

    Unfortunately even well intentioned community projects can sometimes provide a personal benefit directly to government officials or people who represent others (such as Indigenous leaders) or to their relatives in order to influence their actions. This is illegal under anti-corruption laws. This may or may not be the case in this situation, but the issue should be raised in EthicsPoint. All Community Development Projects or Donations must be approved in Compliance Approval Workflow.


Community concerns

Question - A community member said that they are unhappy with the level of noise from our operation at night. How do I respond to them?
  • Show Answer

    Understanding the concerns of host communities is important. Community concerns are raised in a range of different forums and our teams should respond appropriately as they arise. All our operations are required to have local mechanisms in place to record complaints and grievances and to address these in a timely and effective manner. In this instance you should acknowledge the concerns and direct the community member to your operation’s Community representative who can respond.

 Report a concern


In person: Speak to your line leader, 2Up leaders or Human Resources representative


Online: EthicsPoint Online

Phone: EthicsPoint Telephone


BHP Business Conduct,
GPO Box 86,
Victoria 3001, Australia