Stakeholder
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Interest
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How we engage
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Industry peers and associations
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Commodity-specific associations, as well as sector-specific associations, at national and international levels.
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Diverse range of issues associated with the sector or commodity, including environmental legislation; health and safety standards; human rights; risk management and promotion of best practice.
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Representation on specific committees and engagement on specific projects with industry associations, both nationally and internationally, to develop guidelines, standards and programs, and share best practice.
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Shareholders
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A diverse group who have invested in our business, with significant representation in Australasia, UK, Europe, South Africa and North America.
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Creation of long-term shareholder value through consistent financial returns and good governance. Ensuring high-quality governance and maintaining focus on continuous improvement and understanding shareholder concerns.
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Annual General Meetings; publicly available information (Annual Report, sustainability content of our website, other topic-specific reports, bhp.com more broadly); regular meetings with institutional shareholders and investor representatives; investment community presentations.
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Investment community
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Debt and equity analysts, socially responsible. investment analysts and corporate governance analysts.
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Alignment of our performance with shareholder interests, including good financial returns; strong governance and expectations of strong performance; and consideration of financial and non-financial risk.
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Regular communication through analyst briefings of key issues, exchange releases, sharing Group publications such as Annual Reports and Operational Reviews; participation in external benchmarking initiatives.
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Employees
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Our global workforce of more than 80,000 employees and contractors.
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Group financial and sustainability performance; health and safety; our work with communities; working conditions; mental health and wellbeing; inclusion and diversity; external factors such as COVID-19; development opportunities; proposed changes to our operated assets or practices.
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Regular communication through tailored internal channels which include our Digital Workspace, email and newsletters; town halls; toolbox talks; field leadership activities; ongoing dialogue between leaders and teams; HSEC Awards; and through our employee perception survey and pulse surveys.
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Labour unions
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Labour unions represented at many of our operated assets.
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Workers’ rights and interests; freedom of association and collective bargaining; health and safety; remuneration; working hours; roster arrangements; risk management.
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Direct communication as required; respecting the rights of employees to freely join (or refrain from joining) labour unions.
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Local communities
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A broad spectrum of local communities with interests and concerns.
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Environmental, economic and social impacts associated with our operated assets; opportunities for social investment; interests and concerns as identified through stakeholder perception surveys, including local employment, local suppliers and business creation; support for social infrastructure and programs; improved community engagement mechanisms; and environmental performance.
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Community consultation, engagement and participation in BHP activities; work and local supply opportunities; social investment; targeted communications.
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Indigenous peoples
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A broad spectrum of Indigenous communities including Traditional Owner groups in Australia.
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Environmental and social or cultural impacts associated with our operated assets; cultural heritage; opportunities for social investment; interests and concerns as identified through stakeholder perception surveys, including local employment, local suppliers and business creation; improved community engagement mechanisms; and environmental performance.
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Community engagement and participation in BHP activities; consultation and consent processes; work and local supply opportunities; social investment; preserving cultural heritage; agreement making processes and negotiations; targeted communications.
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Media
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Representatives from print, online, broadcast and social media.
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Broad range of issues reflecting all stakeholder interests.
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Media releases, briefings, presentations and interviews; publicly available information (Annual Report, sustainability content of our website, other topic-specific reports, bhp.com more broadly, linkedin.com/company/bhp, youtube.com/bhp, twitter.com/bhp).
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Non-government organisations (NGOs) & Civil Society
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Environmental, social and human rights organisations at local, national and international levels.
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Ethical, social and environmental performance of our operated assets, proposed operated assets, or closed operated assets; governance mechanisms, risk management; complaint and grievance mechanisms and remedy; transparency; practices to respect human rights; social investment; non-operated joint ventures; social and environmental impacts.
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Local engagement through each operated asset’s stakeholder engagement plan; regular engagement at the Group level with relevant national and international organisations, various multi-stakeholder initiatives and partnerships, and through the BHP Forum for Corporate Responsibility.
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Host Governments
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National, regional or state level and local governments in the countries where we have a presence.
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Fiscal and tax arrangements; global trade systems; labour relations and employment practices; supplier payment arrangements; environmental laws, regulations and project approvals; mineral and petroleum royalties; local infrastructure; and community well-being.
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Direct Group engagement at all levels of government, as well as participation in industry associations where relevant to national (or international), regional / state or local issues..
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Society partners
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Public or private organisations who we partner with on specific projects to benefit society, our host communities or the environment.
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Ethical, social and environmental performance of our operated assets, proposed operated assets, or closed operated assets; governance mechanisms; risk management and mitigation.
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Partnership boards and operating committees; publicly available information (Annual Report, sustainability content of our website, other topic-specific reports, bhp.com more broadly); regular engagement at both the Group and local / regional levels.
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Suppliers
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Businesses local to our operated assets, as well as large international suppliers, including maritime vessel charterers.
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Supply and charter party agreements, payments and minimum supplier requirements, safety standards.
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Appropriate engagement throughout supplier life cycle determined according to supplier segmentation including on health, safety, environment, community, inclusion and diversity and business conduct.
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Customers
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Broad customer base, geographically dispersed across multiple commodities.
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Sales agreements; product quality; performance and price; environmental laws and regulations.
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Regular engagement according to commodity, sector and geography to understand our customers’ needs and determine optimal product placement, as well as participation in relevant industry associations and conferences, and through collaboration on areas of mutual interest such as supply chain innovation and sustainability.
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