Skip to content

What is Operations Services

BHP is establishing Operations Services (OS) as a Production and Maintenance workforce across a range of operations within our Minerals Australia business. You can expect a permanent role, flexible working arrangements, competitive remuneration and a continuous focus on people development.

Operations Services will focus on operators and maintainers as the centre of everything that we do.

We are investing in our team to take your skills and career to places you never thought possible through our Mastery program.

Through reduced spans of control, we're using some of the latest technology to keep our supervisors in the field to make our team safer, more productive and a really enjoyable place to work.

This is an exciting time for BHP. Are you ready to make your place?

Mastery. Performance.

We’re looking to develop people to be the best they can be through our Mastery Program. You’ll have your own personal development plan to take your career to places you never thought possible. 

Performance culture is about coming forward with ideas, wanting to do better and wanting to improve If this sounds like you, there could be a place in Operations Services for you.


What is Operations Services (OS)?

What is the difference between OS and BHP?

There is no difference. OS is a key component of BHP’s strategy to maintain our competitive edge in the current operating environment.

Is OS still BHP?

Yes. OS is a key part of the BHP’s ongoing strategy to maintain our competitive edge in the current operating environment.

What is Operations Services and what will it do?

Operations Service is a new team within BHP that will provide Production and Maintenance services. Employees of Operations Services will be permanent BHP employees.

Why do we need Operations Services?

Operations Services will offer permanent employment opportunities. By creating permanent jobs, we are able to offer our team members security in their employment and income, as well as access to benefits such as sick (personal) and annual leave.

What will the pay be?

As well as being part of a team that values your health and safety above all else, you will also have access to market competitive salaries under specific OS terms and conditions and the following benefits:

  • 9.5% Superannuation
  • Generous parental leave benefits
  • Annual leave
  • Personal leave
  • Bonus based on individual performance
  • Personalised training and development
  • Access to the BHP share matching program
  • Flexible work options

What outcomes is the business looking to achieve?

Operations Services will increase our internal capabilities and address current limitations to labour availability. It will help BHP maintain our edge in a highly competitive operating environment.

Recruitment Process

Can current BHP employees apply for OS roles?

Yes. Current employees are able to apply for OS roles.

I'm already working at a BHP site as labour hire or service contractor, do I still have to go through the Operations Services application process?

Yes. All applicants will progress through the same process to ensure fairness.

How do I apply for a job with BHP?

The best way is to submit your application online in response to one of our advertised positions. When you have completed the online application process, one of our resourcing specialists will review your application. Make sure you enter all your details correctly so we can contact you.

Can I communicate directly with a BHP recruitment or hiring manager?

It is important that you submit your application through the online process. Should we wish to progress your application, a Resourcing Specialist will contact you about next steps.

Can I fax my application to you?

No, all applications must be submitted online so we can easily track your application and to ensure all applicants are following the same process.

Can I apply for more than one (1) job at a time?

Absolutely. You are welcome to apply for any of our job postings that you believe match your skill-set and career aspirations

What are the requirements for the role?

Operations Services has been intentionally designed to be a great place to work, where your ideas, suggestions and passion for team-work and performance will be welcomed so that we can work together to, deliver great business outcomes and help you achieve your personal goals.

To find out more about the specific requirements of the roles you are interested in, please navigate to the 'Apply now' section on this page to view our current job advertisements.

What happens after you apply for job?

We will send you an automated email response confirming receipt of your submission. All communication will be via email so make sure your contact details are always up to date. If your application is successful to progress, we will be in contact to inform you of the next steps. If your application is not successful, your details will be retained for future opportunities.

As an applicant of OS, what can I expect from the selection process?

Our candidate experience may include any or all of the following:

  • Online application (submit your resume and complete the application form),
  • Online abilities testing,
  • Face to face Engagement Centre that includes a behavioural interview, ability assessment and group activity,
  • Pre-employment checks including background checks and a Pre-employment medical.

How long does the recruitment process take?

Shortlisting for roles will commence once the deadline for applications has expired. Due to the high volume of submissions for these roles it is likely to take us longer than the usual time to respond.

We will be conducting regular Engagement Centres as part of our recruitment process across a number of locations nationally. Our aim is to meet as many applicants as possible in the coming months. If you do not receive an invitation as  anticipated it doesn’t mean you have not been successful (you will be notified if this is the case), it is much more likely that we are still working through the applications.

What’s the level of interest for Operations Services roles?

We’re pleased to share that there’s been strong interest in the permanent Operations Services roles and we’re currently working our way through the high volumes of applications received.

In the week commencing 11 February, we reached a milestone in our search for the right people to join us with Letters of Offer issued for permanent BHP Operations Services roles at our Caval Ridge Mine and Daunia Mine.  

Take a look at the video message from Mark Swinnerton, Vice President Operations Services on our progress to date.

What's BHP's policy on alcohol and drugs?

Employee safety is paramount for Operations Services. Testing for alcohol and illegal drugs takes place during the recruitment process and across all of our sites. Participation in the testing program for alcohol and drugs is a condition of employment with OS.

Who pays for any medical tests conducted as part of the recruitment process?

The cost of any initial medical testing as part of the Operations Services selection centre will be paid by BHP. Any additional testing required is paid for by yourself.

I have no mining experience - are these roles for me?

Currently we are recruiting for people with mining or related heavy industry experience only. There is the potential for Trainee or Apprentice positions to be offered in the future.  Please sign up for job alerts ‘Here’ so that we can notify you when these opportunities are available.

I want to get an apprenticeship or traineeship - can you do this in OS?

Apprentice and Trainee positions will be made available and advertised accordingly. Please sign up for job alerts ‘Here’ so that we can notify you when these opportunities are available.


How involved are you in the communities where you operate?

We are actively involved in our communities. In addition to employing directly from our local communities we also use local suppliers where practical and work closely with local organisations to collectively enhance the quality of life in our communities.


What’s the roster?

Primarily the roster offered will be a 7on/7off roster. For some Maintenance roles the roster will flex with Shutdown schedules but provide a stable salary as part of the package. Flexible work options, such as job-share, that support your needs and preferences are also available.

Is OS a diverse and inclusive workplace?

OS, and BHP, recognise that we are strengthened by diversity and inclusion.  Every individual brings unique skills, experience and perspectives to our workplace.  We are committed to providing an environment in which everyone is included, treated fairly and with respect, and has the opportunity to maximise their potential.

Are flexible work options available?

We want our people to work flexibly and are committed to working with you to find the flexible work option that works best for you.

Such options may include, but are not limited to: night-shift only, day-shift only, part time, job share, staggered shifts, casual, 2on/1off, 1on/2off

We are open to discussing any flexible work options, so if you have an idea for a flexible work arrangement that appeals to you, please feel free to discuss it with us during the recruitment process, or your line leader should you join OS.

How physically demanding is it to be a Machine Operator - Production?

We place the highest priority on the wellbeing of our people. With some of the best equipment and mine sites in the industry and we work extensively to engineer our equipment to reduce the physical demands on our people.

Where do I live when I'm at the mine site?

This depends on your individual circumstances and may include camp or residential accommodation.

How will I get to work if I don’t live in Moranbah?
Operations Services aims to offer competitive remuneration and flexible living options to our employees.  We do not however operate a fly in fly out model and as a potential employee, you need to consider this carefully.   A schedule of bus services will operate from Mackay to Moranbah accommodation.  Most employees are expected to either reside in or commute to Mackay or commute directly to Moranbah.  Charter flights will not be available to Operations Services EA employees in locations where there are commercial flight options available.  This includes existing charters, in line with our flexibility policy that may see Operations Services employees move between operations from time to time.

What facilities are located onsite?

This depends on your individual circumstances and may include access to gyms, swimming pools and local town facilities.

Will I have to share a bedroom, bathroom or living facilities?

No, you will not have to share a bathroom or living facilities. All camp rooms have their own bathroom.


What is the parental leave policy at BHP?

We offer up to 18 weeks paid parental leave for employees upon the birth or adoption of a child.  Paid parental leave benefits can also be split between parents if both work for OS. Employees will become eligible for parental leave benefits after three months of continuous employment with OS.

What are the leave entitlements and how do they work?

Full leave entitlements are part of our offering at Operations Services.  This includes:

  • Annual Leave
  • Personal Leave, and
  • Parental Leave

Is there childcare options available?

Employees are responsible for managing their own child care needs and requirements.

What happens if I'm away from home and one of family members become sick?

If something happens at home, while you’re at work, please speak with your Supervisor who will ensure you are provided with the necessary support and arrangements.

Authentic. Connected.

Being connected is a core part of BHP culture. It’s more than watching a video or a pre-start, its knowing the people in your team. It’s also speaking up to capture the best ideas from the front line and building a workplace where everyone is listened to.

We want to give supervisors and superintendents time back in their day so they can spend time in the field with their crews.



Acknowledgement to Country

We acknowledge the traditional custodians of the land on which we work and live, and recognise their continuing connection to land, water and community. We pay our respects to Elders past, present and emerging.

BHP’s commitment to Indigenous talent

We encourage applications and enquiries from Aboriginal and Torres Strait Islander people who are looking to start or continue their career in mining with BHP.

Indigenous Peoples are critical partners and stakeholders in many  BHP operations both within Australia and around the world.

Many of our operations are located on or near lands traditionally owned by or under the customary use of Indigenous Peoples and the long-term nature of our operations allows us to establish long lasting relationships with these Indigenous communities.

BHP’s Reconciliation Action Plan

Reconciliation is about recognition. Recognition of past wrongs, recognition of current challenges, recognition of future opportunities.

Wherever we operate around the world, BHP will respect the rights of indigenous peoples and contribute to their sustainable long-term economic empowerment, social development priorities and cultural well-being.

BHP’s Reconciliation Action Plan reflects our global approach to how we work with indigenous peoples in Australia, which is consistent with our global commitments and values.

The BHP Reconciliation Action Plan outlines in detail our approach to working with Indigenous Australians and our core commitments and targets.

Loading the player...