Preguntas frecuentes de los accionistas

BHP Group Limited does not currently have an active share buy-back program. All completed capital management initiatives are detailed at our Capital management program page.

When available, the dates and locations will be released to the stock exchanges and published on our Calendar.

Each year, we conduct an Annual General Meeting (AGM) for BHP Group Limited. All shareholders are invited to attend and are sent a Notice and Access letter. You can request a hard copy of the Notice of Meeting and a proxy form by contacting Computershare. For shareholders who have elected to receive Company material via email, links to AGM material will be emailed prior to the meeting. Please review our Calendar for dates of the AGM.

Computershare’s contact details are available at our Key Contacts page.

If you have provided the appropriate documentation to Computershare appointing you to act on behalf of the company, you can attend the AGM as the company representative. If you have not provided the appropriate appointment documents, contact Computershare and request them to send you an Appointment of a Corporate Representative form. Computershare contact details are available at our Key Contacts page. Alternatively you can download the Appointment of a Corporate Representative form via the Computershare website.

If you cannot attend, you can express your views by appointing a proxy to act on your behalf. This person will be able to attend the meeting, to speak and to vote on your behalf. Your proxy can be the Chairman of the meeting, or any other person you choose. That person need not be a shareholder of BHP Group Limited.

BHP Group Limited’s share registrar is Computershare. Computershare’s contact details are available at our Key Contacts page.

BHP Group Limited has a primary listing on the Australian Securities Exchange (ASX), a standard listing on the London Stock Exchange (LSE), a secondary listing on the Johannesburg Stock Exchange (JSE), and American Depositary Shares (each representing two ordinary BHP Group Limited shares) evidenced by American Depositary Receipts (ADRs) trade on the New York Stock Exchange (NYSE).

The share price is available on both the BHP Home page and the Current share price page.

Historical share prices are available on the Shareholder online services page.

A shareholder relationship with any company is essentially contractual in nature. Minors (children under 18) cannot be bound contractually. Shareholders may therefore consider it is more appropriate that the shares are held by an adult on behalf of the child. For example, the holding can be designated 'Mr John M Smith <Miss Elizabeth Smith A/C>'. There are other factors to be considered when investing on behalf of a child and we recommend you seek further advice from your accountant or financial adviser.

Details of historical equity issues are available here.

An individual can buy and sell shares with the assistance of a broker who is licenced to trade on any of the markets listed below. We don’t facilitate share transactions directly.

BHP Group Limited has a primary listing on the Australian Securities Exchange (ASX) in Australia; a standard listing on the London Stock Exchange (LSE) in the United Kingdom; and a secondary listing on the Johannesburg Stock Exchange (JSE) in South Africa. In addition, BHP Group Limited American Depositary Receipts (ADRs) trade on the New York Stock Exchange (NYSE) in the United States.

Please contact Computershare for information regarding your shareholdings. Computershare contact details are available at our Key Contacts page. Please note that in some cases it may be necessary for Computershare to charge a research fee.

Please contact your broker, financial or tax adviser and/or refer to your contract notes or advice sent to you by BHP Group Limited at the time of acquiring stock.

Computershare cannot tell you what you paid (or received) for your shares, though can assist with settlement dates and share Issues. Computershare contact details are available at our Key Contacts page. Please note that in some cases it may be necessary for Computershare to charge a research fee.

Please contact your broker, financial or tax adviser and/or refer to your contract notes or advice sent to you by BHP Group Limited at the time of acquiring stock.

You may contact Computershare for information regarding your shareholdings. Computershare contact details are available at our Key Contacts page. Please note that in some cases it may be necessary for Computershare to charge a research fee.

Broker sponsored holders should instruct their broker.

Please refer to the Computershare Investor Centre website to view and update your personal details. Computershare contact details are available at our Key Contacts page.

Please refer to the Computershare Investor Centre website to view and update your personal details. Computershare contact details are available at our Key Contacts page.

Yes, provided the registration details of both (Issuer Sponsored) shareholdings are identical. A Request to Consolidate Holdings is available from the Computershare website and must be completed and returned using the address on the form. Computershare contact details are available at our Key Contacts page. Where one (or both) holdings are broker sponsored, please contact your broker.

You have two choices in transferring shares. You can transfer on market, via a stockbroker who will find a buyer for your shares. Alternatively, if you already have a buyer and your shares are Issuer Sponsored, you can transfer off market using a Standard Transfer Form which can be obtained from the Computershare website. Computershare contact details are available at our Key Contacts page.

Yes, issuer sponsorship is available to shareholders of BHP Group Limited.

You are 'broker sponsored' after you have entered into an agreement with a stockbroker and have been allocated a Holder Identification Number (HIN) beginning with an “X”. If your shares are held under a broker sponsored agreement you need to notify the broker of any change of name or address, not the company or the registrar. Holding statements will be issued to you by the Australian Securities Exchange (ASX).

Shareholders who do not have a broker agreement are automatically sponsored by the company and hold their shares in an uncertificated form. This is called 'issuer sponsored' and you will have been given a unique Security holder Reference Number (SRN) starting with an “I”.

Please refer to the Computershare Investor Centre website and select the best option for you to effect the change to your account details. Computershare contact details are available at our Key Contacts page.

Please contact your broker directly.

Limited Shareholders on all registers are able to request to have their securities moved to another register by contacting Computershare’s Global Transaction team in the respective region. Movements between registers are usually completed within 24 hours, depending on the time of lodgement, allowing for time differences and business days in the respective jurisdictions. Cross-border market transaction fees may be charged by any intermediaries. In the case of Shareholders on the South African Branch Register, the holder’s CSDP or broker will be required to warrant during the process that all exchange control regulations have been complied with.

Details are available on the Shareholder online services page of our website.

BHP Group Limited determines its interim dividend at the time of its interim results announcement (usually in February each year) and its final dividend at the time of its full-year results announcement (usually in August each year). For an indication of prospective ex-dividend, record and payment dates, please refer to our Dividends page.

These terms relate to how a company determines a dividend.

'Cum-dividend' means the shares carry the entitlement to the dividend. If purchased 'cum-dividend', the buyer will receive the dividend.

'Ex-dividend' means that the buyer of shares is not entitled to receive a dividend. Therefore when BHP Group Limited's share price is quoted 'ex-dividend', the dividend belongs to the seller, not the buyer. The market price will reflect whether the shares are 'cum' or 'ex' the dividend entitlement.

'Record date' is the date used to determine the shareholders on the register who are entitled to receive the dividend and the number of shares on which it will be paid. The record date is the date where all changes to registration or banking details must be made for them to apply to the relevant payment.

Aligning the currency conversion date with the dividend reinvestment plan election date (for all currencies except for South African rand, which is aligned to the Friday before the record date on the Johannesburg Stock Exchange (JSE Limited) as required) enables a high level of certainty around the currency required for the dividend payment. Currency election dates also simplify the process as well as eliminating BHP Group Limited’s exposure to movements in Foreign Exchange (FX) as the total liability associated with dividends (and the elected currency) are known at close of business on the dividend reinvestment plan election date.

The US dollar, in which the majority of our sales are made, most reliably records our global business performance and is BHP Group Limited's main reporting currency. It is, therefore, the currency in which dividends are determined. The default payment currency for BHP Group Limited is AUD, though shareholders may elect to receive GBP, NZD or USD. (The default currency for shares held on the SA register is ZAR.)

The BHP Group Limited dividend policy provides a minimum 50% payout of Underlying attributable profit at every reporting period. The Board will assess, every reporting period, the ability to pay amounts additional to the minimum payment, in accordance with the capital allocation framework.

BHP Group Limited has a Dividend Reinvestment Plan. Subject to the terms and condition of the Plan, shareholders are able to elect to use their cash dividend for the purchase of BHP Group Limited shares. Please refer to our Dividends page. 

BHP Group Limited does not provide tax advice. Please seek assistance from your accountant, tax or financial adviser.

All shareholders, wherever they are based, should maintain records of purchases and sales (broker Contract Notes, etc). At the time of payment of each dividend payment, the Company will provide payment advice with all the details you require.

Shareholders can pay their dividend into another person's account as long as they have correctly completed the notification of the banking details to the Registrar (Computershare) including quotation of their SRN or HIN and the registered shareholder has signed this notification. Computershare contact details are available at our Key Contacts page.

South African shareholders will require a third party indemnity.

All direct credit authorities received are confirmed back to the shareholder by Computershare. Please check this confirmation carefully and contact Computershare if it is incorrect. Computershare contact details are available at our Key Contacts page.

You can provide the details to Computershare quoting your SRN or HIN, name and address, new banking details and signed by all of the registered shareholders. Alternatively, you can access the Computershare Investor Centre website and change your details online (you will need your SRN or HIN) to log in or register. Computershare contact details are available at our Key Contacts page.

Those cheques issued by BHP Group Limited are paid to the Victorian State Government (Registrar of Unclaimed Money) soon after 12 months has expired from a specific dividend payment date.

Shareholders may search the unclaimed monies register using the contact details below:

State Revenue Office of Victoria
www.sro.vic.gov.au 
Telephone: 13 2161

Yes, however there is a A$20.00 replacement cheque fee (this fee does not apply to shareholders where direct crediting is not available). Alternatively your replacement payment can be credited to your nominated banking institution without a fee for the first 12 months after a payment date. After a dividend payment is greater than 12 months old, the replacement fee of A$20.00 will apply without exception.

Please contact Computershare who can check your account for any unpresented dividend cheques. They can also notify you how to claim these dividend payments. Computershare contact details are available at our Key Contacts page.

Direct crediting is encouraged for those shareholders who have the facility available (shareholders with a bank account in Australia, New Zealand, the United States or the United Kingdom). Those shareholders who do not take advantage of the direct credit facility or reside outside these countries will be paid their dividend by cheque in Australian dollars.

Please refer to the Computershare Investor Centre website to view recent dividend payments. Computershare contact details are available at our Key Contacts page.

You will need your SRN or HIN to login or register.

Shareholders can elect to receive their dividends in Australian dollars (AUD), New Zealand dollars (NZD), US dollars (USD) or Great British pounds (GBP). For the currency election to be valid, the payment instruction must be directed to an eligible financial institution in the country of issue of the currency. For example, Australian bank account for AUD, United Kingdom bank account for GBP, New Zealand bank account for NZD and United States bank account for USD. It is not necessary for the shareholder to have a registered address in the country of the chosen currency.

Each shareholding account can only elect one currency for payment of dividends, and the election of that currency choice must be received prior to the dividend reinvestment plan election date (valid currency elections will remain current for subsequent dividends or until changed by the shareholder).

Direct crediting is encouraged for those shareholders who have the facility available (shareholders with a bank account in Australia, New Zealand, the United States or the United Kingdom). Those shareholders who do not take advantage of the direct credit facility or reside outside these countries will be paid their dividend by cheque in Australian dollars.

Currency elections or any questions can be directed to Computershare. Computershare contact details are available at our Key Contacts page.

This is a date which is applicable within the dematerialised STRATE environment in South Africa. It is the last date on which a dematerialised holder can trade on STRATE and the buyer would qualify for the dividend.

Dematerialisation is a term referring to the process whereby paper share certificates are replaced with electronic records of ownership.

Contact details for STRATE are set out below:

STRATE Limited
PO Box 78608
Sandton
South Africa
2196
Tel: (27 11) 759 5300
Fax: (27 11) 759 5500
Email: info@strate.co.za
Website: http://www.strate.co.za

STRATE is the authorised Central Securities Depository (CSD) for the electronic settlement of all financial instruments in South Africa.

CSDP stands for Central Securities Depository Participant. CSDPs are the only market players who can liaise directly with STRATE. The following are authorised CSDPs:

ABSA / Barclays
Citibank
RMB Custody (First National Bank)
Nedbank - SCS Private Clients
Société Générale
Standard Bank
Computershare

Please note that South African exchange control approval will be required prior to any transfer taking place. A request form and / or assistance is available from Removals@Computershare.co.za. To transfer your shares the request, together with your share certificate, should be sent to Computershare SA. If your shares are held through a nominee, you should request the registered holder (eg the bank’s CSDP) to provide Computershare SA with the required documentation.

Yes. You can elect to receive electronic communications by contacting Computershare. Computershare contact details are available at our Key Contacts page.

Yes. Your election to receive electronic communications stands until revoked. You may change your election to receive electronic communications at any time by contacting Computershare. Computershare contact details are available at our Key Contacts page.

Please refer to the Computershare Investor Centre website and select the best option for you to effect the change to your account details. Computershare contact details are available at our Key Contacts page.

South African shareholders who hold shares through STRATE should liaise directly with their CSDP or broker.

Please note that BHP Group Limited cannot be held responsible for a failure in transmission beyond its control and that its obligation to you is satisfied when it transmits an electronic message. However, when a notice of transmission failure is received, Computershare will make two more attempts to contact you by email. If these attempts fail, Computershare will contact you at your last known postal address to let you know that the emails have failed. You will be asked to confirm your contact details.

BHP Group Limited is required to make certain information from its share register available for public inspection but this does not include email addresses made available for electronic communications. Email addresses will not be used for any purpose other than communicating with you as a shareholder.

You will need a computer with internet access. BHP Group Limited does not charge you for this facility, although under the agreement with your internet provider you may incur costs for the time you are online.

The Annual Report and Notice of Meetings are available on our website.

BHP Group Limited ADRs are traded on the New York Stock Exchange (NYSE). The ticker symbol is BHP.

Citibank, N.A. acts as Depositary for the BHP Group Limited ADR Program. For more information please contact:

Citibank Shareholder Services
P.O. Box 43077
Providence, Rhode Island 02940-3077
Telephone: 1-877-248-4237 (1-877-CITIADR) (toll-free within US)
1-781-575-4555 (Outside U.S.)
Fax enquiries: 1-201-324-3284
Web enquiries: citibank@shareholders-online.com
Website: www.citi.com/dr

BHP Group Limited has an American Depositary Receipt (ADR) program under which each American Depositary Share (ADS) represents two underlying BHP Group Limited ordinary shares held by the Depositary.